I contacted Composite Windows to explore getting a front door. I didn’t buy a door from this company in the end as they could supply one which met my requirements within the budget available. Despite this, my experience dealing with James Harman, the sales executive was always very positive. He was very professional, patient and diligent in trying to provide a door that met my requirements & as close to my budget as possible. He was also very good-humoured and well-meaning in his communications with me. Unfortunately, he could not supply and fit a door for me, but based on this experience I would recommend this company.
Had VELFAC windows and doors fitted recently on a project by Composite Windows UK. Great company to deal with. Very helpful in the ordering process and the fitters were a pleasure to deal with. No hesitation in using and them again.
We had a leak from our VELFAC windows, so we got in touch with Composite Windows (Westcott) for a fix. The windows are over 12 years old, so not unexpected! It was a simple process and they attended site about 2 weeks from our first contact. Turns out the problem was not with the windows, but from the roof above. Jack was very Proffesional and really took his time looking at every possible other reason for the leak. To be fair he was right! What made the visit so impressive in my view was it would have been so easy to say “it’s not the window you need to call a roofer”. Jack did a repair job sealing up the possible problems on the roof and did a very nice job. Now that I know the job may not be a long term fix, but the very fact that he went out of his way to find a solution says a lot about him and the company. This was not a flying visit about 2 hours were spent finding and fixing the problem. Nice to find a company who cares and goes the extra mile. I may still have a leak at some points but at least they tried, that i fully respect and appreciate.