Really great service and smooth communication. Westcott Architectural Glazing did all to accommodate our needs and both teams who came on site were very knowledgeable, competent and polite. Highly recommend.
I have had Velfac windows and external doors for 12 years. One window was not fitted properly by the developer (not Westcott Architectural Glazing) and had been leaking and needed replacing. The window was on a 4th floor flat and access difficult. Westcott Architectural Glazing were recommended by Dovista and Westcott worked timely from survey to order and then to sync with scaffolders dates to install. The guys had difficulty getting the frame up to 4th floor but they stripped it down and hoisted it up to the 4th floor. The job was professionally completed in a day. I am very pleased with the result and would recommend Westcott. Particular thanks to the boys who were all courteous and professional- Adam, Gavin, Matt and Andy. The office staff were always prompt with replies too. Thank you all.
What makes this company stand out is outstanding customer service from start to finish. I had VELFAC 200 Energy windows installed for a new self-build so attention to detail was paramount. Westcott Architectural Glazing came to site multiple times before, during and after fitting to ensure the product was perfect. When one of the larger units was difficult to close, they sent their engineers to adjust it but still determined it wasn’t perfect, so replaced the entire unit. Its the service we all would hope companies strive to deliver but we typically settle for less. Composite windows really did deliver on my project. They have a great team in the office and at site. I would definitely use them in subsequent projects.